The news was first reported by the Verge after BestBuy started to email customers to let them know. The highly-anticipated device, announced in February, broke for early tech reviewers, forcing Samsung to delay the April launch.
Best Buy on Thursday said it'll cancel preorders for the Samsung Galaxy Fold. The phone is created to work whether closed or open; when open, the single screen display is bisected by a crease. Samsung is yet to confirm the relaunch date for the Galaxy Fold, though it has been rumoured the phone will be going on sale in June.
"With breakthrough designs and technology come many hurdles and the possibility to face a plethora of unforeseen hiccups". Best Buy will then provide you with any updates it receives on the phone, as well as the date it will finally be available to purchase. "Because we put our customers first and want to ensure they are taken care of in the best possible manner, Best Buy has chose to cancel all current pre-orders for the Samsung Galaxy Fold", Best Buy said. For these people, the company is offering another two simplistic designs of the Galaxy Fold with carbon, leather, and gold. Stick around for more info "in the coming weeks". Samsung values the trust our customers place in us and we want to thank them for their patience and understanding.
In a customer service post, a Best Buy representative said, "Because we put our customers first and want to ensure they are taken care of in the best possible manner, Best Buy has chose to cancel all current pre-orders for the Samsung Galaxy Fold".
Original article, May 24, 2019 (10:40 AM ET): According to a post in the official Best Buy support forums, the popular electronics retailer is canceling all pre-orders for the Samsung Galaxy Fold.